IT for your business

We manage your technology. You manage your business.

Skills IT can be your IT team, support your in-house staff or deliver a project. We look after computers, servers, networks, access and data, supporting the people who rely on them.

IT technician working on a server rack
Nationwide service
Coverage
Remote and on-site
Support
Fixed monthly fee
Managed services
Tools included
Within agreed coverage

Some of our clients

White MartinsCHSEuroChem Fertilizantes TocantinsRamada AtacadistaAprosoja TocantinsCDL PalmasGrupo ArionCS FrotasAtual CargasEletrotransolGrupo WinkCare BusinessLindacor Distribuidora de TintasGráfica Santo ExpeditoWGA Contabilidade
Servcont Contabilidade
Emin ConsultoriaHop Palmas

Core services

Three ways to take care of your company's IT

Choose what your business needs: a team for daily IT, support for in-house staff or a specific project.

Your IT team

No in-house IT, or relying on occasional call-outs? We take on employee support and care for the agreed IT environment.

  • Help through WhatsApp, with requests recorded
  • Care for equipment, networks, access and data
  • Monthly fee for the agreed coverage
Learn more

Support for your IT team

Your team knows the business. We add people, tools and infrastructure work so you can share daily tasks and deliver improvements together.

  • Agreed responsibilities and changes
  • Joint troubleshooting and ticket tracking
  • Consulting for decisions and investments
Learn more

Specific services and projects

Cabling, an office move, migration or data protection. Hire us for the work you need without outsourcing all your IT.

  • Assessment and scope before execution
  • Testing, documentation and operational handover
  • Backup and security also available as ongoing services
Learn more
IT engineer monitoring the network on a laptop
Since2011

Day-to-day IT management and support

Your IT team. Or the support it needs.

An employee cannot access files, the checkout loses its connection, the owner has to stop work to find help. With managed services, Skills IT takes on support and the IT routines agreed for your business.

If you already have an IT team, we agree who handles support, who investigates and who approves changes. Your team stays involved in priorities and can give more attention to business systems, integrations and processes.

  • Support with a defined monthly fee

    No hourly or per-request charges for covered support. Growth, purchases and projects are assessed under the proposal.

  • Assessment and tools run by our team

    Inventory and assessment are one coordinated review: we identify resources and assess their condition, risks and priorities. We set up and operate the tools included in your plan.

  • A company that organizes your support

    We manage recruitment, leave and replacements for Skills IT staff. Your business follows the service and retains decisions on priorities and investment.

How we share work with your IT team

Full portfolio

What does your business need help with?

Everyday support or a specific project. Find the service below.

IT support

Your team can ask for help with no limit on hours or requests within the contracted service.

Learn more

Network monitoring

Tools monitor the network and alert the team when something needs attention.

Learn more

Cloud solutions

We plan where your files and systems will run and handle setup.

Learn more

Server migration

Planning, an agreed change window, testing and handover of migrated servers.

Learn more

Microsoft 365 migration

Email and file migration to Microsoft 365 (formerly Office 365), properly planned.

Learn more

Structured cabling

Design and installation of copper and fiber cabling, with network certification and documentation.

Learn more

IP telephony

Extensions and phone systems for your business, with agreed implementation and scope.

Learn more

Industries we serve

Technology for every kind of business

A shop needs to sell. A clinic needs to see patients. IT should support that work.

  • Industrial production line with an engineer overseeing it

    Manufacturing

  • Healthcare professional checking records on a computer

    Healthcare

  • Facade of a public government administration building

    Government

  • Finance professionals analyzing charts

    Financial

  • University classroom with students using laptops

    Education

  • Checkout counter in a retail store

    Retail

  • Engineer with a tablet at a construction site

    Real estate and construction

  • Hotel reception with a front desk

    Hospitality

  • Accountant's desk with documents and a calculator

    Accounting

  • Law office with legal books on the desk

    Legal

How we work

How we start looking after your IT

You explain how your business works. We review and assess the environment to define what we will take on and how to start.

  1. Step 01

    Assess your IT

    Inventory and assessment together: resources, users and dependencies, with a review of conditions, risks and priorities. Inventory tools are included; you do not need a technical spreadsheet.

  2. Step 02

    Define coverage

    The proposal sets responsibilities, tools, consulting, channels, hours and the monthly fee. You approve the service before we begin operations.

  3. Step 03

    Organize the transition

    With authorized access, we gather documentation, coordinate handover with your staff or provider and configure the agreed tools.

  4. Step 04

    Support and follow through

    We record requests, investigate faults and maintain the covered routines. You can follow pending work, completed tasks and recommendations.

The six pillars

Why Skills IT

What you should notice in our service.

  1. 01

    Someone takes charge

    You know who is handling the problem.

  2. 02

    Clear explanations

    We explain what happened and the next step, without jargon.

  3. 03

    Routine prevention

    Updates and checks are part of daily work.

  4. 04

    Data protection

    Backup, antivirus and careful access management.

  5. 05

    Considered spending

    We explain what needs replacing and what can wait.

  6. 06

    Work you can follow

    We record support work and what needs improving.

What our clients say

Who already trusts Skills IT with their IT

Experiences of working with our team.

  • Because of the nature of our work, our IT investments are limited, and we were looking for an IT solution with predictable operating costs. That is why we chose Skills IT as our Managed Services Provider. They give us high-quality, enterprise-grade solutions, all for a fixed cost.

    José Carlos

  • The Skills IT team recently helped us with a successful migration to a new cloud platform. They ensured a smooth, stress-free transition, efficiently closing the gaps we ran into as they appeared. The team was organized and well managed, made up of dedicated and responsible IT professionals.

    Cláudio Ferreira

  • Before, every IT problem turned into a different bill at the end of the month. With the managed services contract, we know exactly what we will pay and support is already included. The technology budget stopped being a surprise.

    Marcos Andrade

  • When the front desk system went down on a Monday morning, the ticket was picked up within minutes and solved remotely before the first patient arrived. That kind of response is what makes a difference in a clinic.

    Renata Lopes

  • Moving our server and email to the cloud happened over a weekend, with no data loss and without stopping the office. On Monday the team logged in and everything was in place.

    Eduardo Martins

Frequently asked questions

Common questions about managed services

Answers for businesses considering our service.

Still have questions?

Talk to a consultant

Next step

Tell us what your business needs from IT

Do you need support, help for your team or a project? Describe your situation and goal. We will assess the next step with you.

  • No prepared inventory needed
  • Coverage and responsibilities set out in the proposal
  • Monthly management or a specific need
Prefer WhatsApp?
(63) 3224-4925

Contact form

Do not include passwords, card details or sensitive information. What you send is used only to reply to your request. This is a sales form: existing clients should use their contract channels for support.

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