We manage your technology so you can manage your business.
IT support and management for businesses
Slow computers, email down, nobody taking charge? Skills IT takes care of your support and infrastructure, with a team and tools included for a fixed monthly fee.
Some of the companies that trust Skills IT
Core services
Run daily IT, plan an investment or protect your data.
We handle computers, servers, networks and employee support. You know who to call when you need help.
Need to replace equipment or understand why IT is struggling? We assess your setup and help you decide what to do first.
We protect company devices and access. We explain risks and the measures needed in plain language.
How managed IT works
We look after computers, servers, networks and support. If you already have an IT technician or team, we work together: they know your operations and can draw on our experience and tools.
Some businesses need someone on site to help users and replace equipment. That person gains a team behind them and more time to focus on what makes the business work.
Support without watching the clock
Your team can ask for help with no limit on hours or requests within the contracted service.
The tools come with the team
Server backup with Veeam, antivirus, website hosting, and management and monitoring tools such as RMM, PRTG and Grafana.
Fewer separate purchases
Managed IT brings the team and tools together. The proposal lists the equipment, services and monthly fee.
Full portfolio
Everyday support or a specific project. Find the service below.
Your team can ask for help with no limit on hours or requests within the contracted service.
Learn moreTools monitor the network and alert the team when something needs attention.
Learn moreData backups and a plan to recover files and systems when needed.
Learn moreWe plan where your files and systems will run and handle setup.
Learn moreNetworks, Wi-Fi and servers for new offices or a growing business.
Learn moreReplacement, virtualization or migration of servers to the cloud with minimal downtime.
Learn moreEmail and file migration to Microsoft 365 (formerly Office 365), properly planned.
Learn moreDesign and installation of copper and fiber cabling, with network certification and documentation.
Learn moreIP PBX and unified communications to cut costs and connect branches and remote teams.
Learn moreIndustries we serve
A shop needs to sell. A clinic needs to see patients. IT should support that work.
How we work
You tell us the problem. We work out what needs to be done.
Step 01
We listen to your team and check the equipment and recurring problems.
Step 02
You receive a proposal with responsibilities, tools, service hours and a monthly fee.
Step 03
We organize access and install the tools listed in the plan.
Step 04
We support users, monitor the network and plan improvements with you.
The six pillars
What you should notice in our service.
You know who is handling the problem.
We explain what happened and the next step, without jargon.
Updates and checks are part of daily work.
Backup, antivirus and careful access management.
We explain what needs replacing and what can wait.
We record support work and what needs improving.
What our clients say
Experiences of working with our team.
Because of the nature of our work, our IT investments are limited, and we were looking for an IT solution with predictable operating costs. That is why we chose Skills IT as our Managed Services Provider. They give us high-quality, enterprise-grade solutions, all for a fixed cost.
José Carlos
The Skills IT team recently helped us with a successful migration to a new cloud platform. They ensured a smooth, stress-free transition, efficiently closing the gaps we ran into as they appeared. The team was organized and well managed, made up of dedicated and responsible IT professionals.
Cláudio Ferreira
Before, every IT problem turned into a different bill at the end of the month. With the managed services contract, we know exactly what we will pay and support is already included. The technology budget stopped being a surprise.
Marcos Andrade
When the front desk system went down on a Monday morning, the ticket was picked up within minutes and solved remotely before the first patient arrived. That kind of response is what makes a difference in a clinic.
Renata Lopes
Moving our server and email to the cloud happened over a weekend, with no data loss and without stopping the office. On Monday the team logged in and everything was in place.
Eduardo Martins
Frequently asked questions
Answers for businesses considering our service.
Still have questions?
Talk to a consultantNext step
Tell us in your own words. We will understand the problem and explain how we can help.
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