Managed IT Services
Network monitoring to spot problems sooner
Like a car dashboard, indicators help show when something needs attention. Tools such as PRTG and Grafana monitor the network and alert our team.
- 24x7 monitoring
- Network coverage
- Automatic alerts
- Signs of failure
- Regular reports
- Visibility
- Remote, across Brazil
- Reach
What is included
What we monitor on your network
A server running out of space, an unstable connection or a failed backup: signs that need attention.
Continuous monitoring of critical systems
Email and web servers, internet connectivity, firewall and other applications stay under constant watch, 24 hours a day.
Alerts for the team
When an indicator moves outside its expected range, our operations team receives an alert to assess the next step.
Disk space and backups tracked
Available disk space, backup routines and critical virus detection sit on the same monitoring panel as the rest of your network.
Weekly, biweekly and monthly reports
You follow your network's status and technology usage through regular reports, without having to ask.
Hardware investment planning
Usage history shows where your environment is close to its limit, so upgrades get planned before they become a problem.
More security day to day
Tracking the status of network devices cuts the time your company is exposed to threats and configuration failures.
How it works
From alert to fix, without waiting for the user's call
A cycle that repeats continuously to keep the network under control.
Step 01
Continuous collection
Remote monitoring tools track your servers, network, email and critical applications in real time.
Step 02
Detecting the drift
Disk usage, slowdowns or an unavailable service give us signals to investigate.
Step 03
Team alert
The alert reaches our operations center, which assesses the severity and calls in the right team.
Step 04
Fix and record
The team fixes the cause, records what happened and adjusts monitoring so the same problem does not come back.
The tools come with people who know how to use them
Monitoring is part of managed IT. We configure tools such as PRTG and Grafana, decide what to track and handle the alerts.
Better information for decisions
History shows when internet connections fluctuate or a server is overloaded. That helps fix the cause and decide whether equipment really needs replacing.
Frequently asked questions
Common questions about network monitoring
What companies ask before hiring monitoring. If your question is not here, talk to a consultant.
Related services
Other managed services that strengthen monitoring
Backup and data recovery
Data backups and a plan to recover files and systems when needed.
Learn moreEmail and Microsoft 365
Accounts, access and support for your team to use email and share files.
Learn moreServer and network management
We look after servers, Wi-Fi and the network connecting your business.
Learn more
Next step
Want your network under 24x7 monitoring?
Tell us which systems are critical to your operation. A consultant proposes the monitoring scope within your managed services plan.