Managed IT Services
Managed antivirus with setup and follow-up
The team installs, configures and monitors protection for covered computers and servers. We check alerts and updates so the license is part of an ongoing care routine.
- Computers and servers
- Covered devices
- Installation and policies
- Configuration
- Updates and alerts
- Monitoring
- Recorded actions
- Response within coverage
What is included
The work we can take on
We agree on the activities your environment needs. The proposal identifies coverage, tools, responsibilities and items requiring a separate budget.
Covered devices
We identify computers, servers, compatibility and existing protection before deployment.
Protection setup
We deploy the tool and adjust the policies agreed for the contracted environment.
Updates and alerts
We track protection status and investigate failed updates and received alerts.
User guidance
We explain how to report suspicious messages or files and agree on the prevention activities included.
Shared responsibilities
We agree with your business and IT team on who handles requests, approves changes and coordinates the providers involved.
Work records
We document configurations and completed actions, with outstanding issues and next steps for the people overseeing the environment.
How it works
From assessment to managed delivery
The assessment combines an inventory with a review of conditions, risks and priorities: what exists, how it is working and what needs attention.
Step 01
IT environment assessment
We identify resources, users and dependencies and assess conditions, risks and priorities. Inventory tools are included in the management plan.
Step 02
Coverage and responsibilities
We agree on activities, channels, service hours, owners and the monthly fee. Purchases, projects and scope extensions are identified in the proposal.
Step 03
Setup and transition
We organize authorized access, configure tools and receive documentation from your current provider or internal team.
Step 04
Ongoing follow-up
We handle covered requests, maintain records and review outstanding issues with the people responsible in your business.
Example: a computer stops updating its protection
In this example, monitoring identifies a device with outdated protection. We check its connection, installation and settings, address the cause within coverage and record its status. If a threat is reported, we assess the alert and the actions available in the tool.
What your business receives
Deployment records, protection status and actions taken on tracked requests. Your business reports devices entering or leaving use so coverage can remain current.
Your team’s role and ours
Your business sets operational priorities and authorizes access, changes and investments. If you have an internal IT team, we share activities and agree on how to track the work. Software providers participate when a change depends on a product they maintain.
Frequently asked questions
Common questions about managed antivirus protection
Scope, responsibilities and next steps to help you assess the service.
Related services
Other managed services that complete antivirus protection
IT support
Your team can ask for help with no limit on hours or requests within the contracted service.
Learn moreNetwork monitoring
Tools monitor the network and alert the team when something needs attention.
Learn moreBackup and data recovery
Data backups and a plan to recover files and systems when needed.
Learn more
Next step
Shall we define the work your business needs?
Tell us which devices need protection and whether a tool is already installed. The assessment defines deployment and ongoing management.