I want someone to take charge of IT
I need a team responsible for support, computers, servers and networks.
See how it worksIT Solutions
IT should help your business get work done.
Your business may have a technician, an IT team or need to outsource. Skills IT brings experience, tools and support for each situation.
- Nationwide in Brazil
- Coverage
- Remote and on-site
- Support
- Fixed monthly fee
- Predictability
- Preventive and proactive
- Service
Which one is you?
Two ways to work with Skills IT
Start with what your business needs to change today.
My company already has an IT team
I want my technician or team to have specialist support and more time for the business.
See how it worksFor businesses looking to outsource
Your infrastructure team, day to day
No internal team, or looking to change your current support? We take over daily work so you know who to call and who is handling each problem.
Managed IT combines support with no limit on hours or requests, server backup with Veeam, antivirus, website hosting, and management and monitoring tools. The proposal defines coverage and the monthly fee.
Explore managed services
One party responsible for your IT
Your team contacts ours. We handle support and involve providers when needed.
- A single point of contact for everything
- Management of your IT vendors
- Users and equipment covered
Team and tools in one package
Managed IT includes tools you would otherwise need to arrange and manage separately.
- Tools included in the service
- Monthly fee set in the proposal
- Coverage for your business
Prevention before downtime
We watch for signs of failure, handle updates and check backups.
- 24x7 network monitoring
- Managed backup and antivirus
- Alerts to guide the team
For companies with an IT team
Your internal IT team can get the help it needs.
Having someone on site matters: they know the users, systems and daily operations. With Skills IT, they have an experienced team for challenges they do not need to solve alone.
Your technician handles work that needs someone on site, such as checking a connection or replacing equipment, with our guidance. We support infrastructure and more complex cases. That gives them room to improve your business systems and processes.
What we deliver
Where we can ease the workload
Computer protection
We handle protection, passwords and access on your team's devices.
Support in difficult situations
Your team has help investigating a fault that calls for experience beyond day-to-day local work.
Network security
Firewalls managed according to market best practices and advanced threat protection.
Network monitoring
Tools such as PRTG and Grafana help monitor the network and identify faults.
IT automation
Remote management tools (RMM) help carry out routine tasks without visiting each computer.
Guidance for your on-site technician
Even someone early in their career can work with our team's guidance on tasks suited to their experience.
Equipment tracking
We organize the inventory to identify equipment that needs attention.
Support request management
Help requests are recorded, with a history to follow the support work.
Keeping systems updated
We handle updates so the task does not fall to individual employees.
Project support
Experience in complex upgrades, migrations and deployments — we have done this before.
Infrastructure as a service
Public, private or hybrid cloud operated by specialists, in the right model for your needs.
Cloud solutions
Workload assessment, cloud strategy and deployment with continuous monitoring.
Related services
Services that sustain the partnership
IT consulting
Specialist experience to help your team make decisions and deliver projects.
Network monitoring
Remote monitoring and management of the whole network, with real-time alerts.
IT support
Your technician stays close to users, with our team supporting the harder cases.
Industries we serve
IT solutions for your industry
These examples show where IT matters in each type of business.
Industry by industry
What changes in each segment
Manufacturing and factories
When the network fails, production can suffer. We support factory IT in daily work, during staff leave and on expansion projects.
- Reinforcement for the local IT team during vacations, peaks and projects
- Protection for the plant's workstations, servers and network
- Infrastructure and cabling projects for the shop floor
Hospitals and clinics
Patient care depends on access to records, schedules and test results. We look after the infrastructure and data protection behind that work.
- Access control for confidential data and workstation protection
- Local and cloud backup of the clinic's systems
- User support and contact with software providers
Government and public sector
When a system slows down, service queues grow. We support infrastructure, users and IT modernization for public bodies.
- Remote and on-site support to keep users productive
- Vulnerability analysis and recommendations to reduce risk
- Modernization with cloud, IP telephony and collaboration tools
Financial institutions
Customer data and service systems need care. We manage infrastructure, access and backups with ongoing team oversight.
- Managed firewall, antivirus and network compliance
- Backup and business continuity to reduce downtime
- Periodic reports on backup, security and IT health
Schools and colleges
From classroom Wi-Fi to office systems, daily work needs support. We can take over IT or work with the institution's team.
- High-speed Wi-Fi with separate networks for students and staff
- Web content filtering and secure internet access
- Licensing, hardware and cloud systems management
Retail companies
Disconnected tills and inaccessible inventory get in the way of sales. We look after networks, equipment and store support.
- Availability monitoring for devices and stores
- Inventory and updates of the equipment in each store
- Remote tools that reduce the need for an on-site technician
Real estate and construction
Plans and documents need to move between office and site. We support file access, networks and workplace infrastructure.
- Structured cabling from design to maintenance
- Access to project documents and systems from anywhere, via the cloud
- Telephony, networks and workstations working when the business needs them
Hotels and restaurants
Bookings, reception and Wi-Fi depend on the same infrastructure. We look after that foundation and support your team in serving guests and customers.
- Guest and customer Wi-Fi, installed and managed
- Backup and continuity for reservation and service systems
- Updates, internet bandwidth and customer data security under control
Accounting firms
Deadlines do not wait for a computer to start working again. We support users and look after office files, backups and equipment.
- IT support and consulting for a fixed monthly fee
- Firewall, antivirus and backup managed by a single vendor
- Periodic reports on backup, security and IT health
Law firms
An inaccessible file can delay an important delivery. We manage networks, access and backups to support daily office work.
- Protection for workstations and client data
- Backup and business continuity that reduce downtime
- User support and contact with software providers
Frequently asked questions
Common questions about IT solutions
Outsourcing or supporting your team: understand the options.
What our clients say
Who already trusts Skills IT with their IT
You don't have to take just our word for it.
Because of the nature of our work, our IT investments are limited, and we were looking for an IT solution with predictable operating costs. That is why we chose Skills IT as our Managed Services Provider. They give us high-quality, enterprise-grade solutions, all for a fixed cost.
José Carlos
The Skills IT team recently helped us with a successful migration to a new cloud platform. They ensured a smooth, stress-free transition, efficiently closing the gaps we ran into as they appeared. The team was organized and well managed, made up of dedicated and responsible IT professionals.
Cláudio Ferreira
Before, every IT problem turned into a different bill at the end of the month. With the managed services contract, we know exactly what we will pay and support is already included. The technology budget stopped being a surprise.
Marcos Andrade
When the front desk system went down on a Monday morning, the ticket was picked up within minutes and solved remotely before the first patient arrived. That kind of response is what makes a difference in a clinic.
Renata Lopes
Moving our server and email to the cloud happened over a weekend, with no data loss and without stopping the office. On Monday the team logged in and everything was in place.
Eduardo Martins
Next step
Let's find out what needs to change in your IT.
Tell us what is not working. Start with the problem; no technical checklist needed.
Get in touch
A consultant gets back to you as soon as possible
Message us on WhatsApp (63) 3224-4925, email contato@skillsit.com.br or fill in the form with your company's scenario.