1. Contact channel
SKILLS IT SOLUCOES EM TECNOLOGIA LTDA, trading as Skills IT, CNPJ 05.699.856/0001-10, headquartered at Quadra ACSE 1, Rua SE 1, No. 38, suite 10, 2nd floor, Plano Diretor Sul, Palmas, Tocantins, postal code 77020-014, Brazil, receives requests from data subjects by email at contato@skillsit.com.br, with the subject line "Personal data", or by letter to the address above.
This page describes the rights provided for in Brazilian Law No. 13,709/2018 (General Personal Data Protection Law, LGPD) and how to exercise them with Skills IT. It complements the Privacy Policy and the Cookie Policy.
2. Who is responsible for the processing
Skills IT is the controller of the personal data processed on the website www.skillsit.com.br: the data of those who browse it, those who submit contact, application or calculator forms and those who communicate with the company through those means.
In the IT services delivered to customers, Skills IT normally acts as a processor, following the instructions of the customer, who is the controller of its own users' data. If your request concerns data processed on behalf of a Skills IT customer, we will guide you to address it to that customer or forward it to them where the contract allows.
3. Your rights
Under Article 18 of the LGPD, you may ask Skills IT at any time for:
- confirmation that we process personal data about you;
- access to that data;
- correction of incomplete, inaccurate or outdated data;
- anonymization, blocking or deletion of data that is unnecessary, excessive or processed in breach of the law;
- portability of the data to another provider, subject to the authority's regulations and to trade and industrial secrets;
- deletion of data processed on the basis of your consent, except where the law allows retention;
- information about the public and private entities with which we have shared your data;
- information about the possibility of not giving consent and the consequences of refusal;
- withdrawal of consent, which does not affect the lawfulness of processing carried out beforehand;
- objection to processing based on another legal ground, where the LGPD has not been complied with.
The website does not make automated decisions that affect your interests. You may also request the review of such decisions under Article 20, should they exist in any Skills IT service.
4. How to make a request
State the right you wish to exercise, the name and the email or phone number you used to contact Skills IT, and any detail that helps locate the data (for example, the approximate date of the form you submitted). Do not send passwords, complete documents or sensitive data; if we need to confirm your identity, we will indicate an appropriate means, proportionate to the request and the risk involved.
The request may be made by an attorney with specific powers, or by legal guardians, upon proof. Exercising your rights is free of charge.
5. Deadlines and follow-up
We confirm receipt and, under Article 19 of the LGPD, respond:
- immediately, in simplified form, to confirmation of processing and access requests; or
- within 15 days of the request, with a complete statement of the data, its origin, the criteria used and the purpose of the processing.
Other requests are handled as quickly as possible, taking their complexity into account. If we cannot fulfil a request, in whole or in part, we will explain the reasons — for example, a legal retention obligation, such as the storage of access records required by the Brazilian Internet Act — and the measures taken to protect the retained data.
6. Complaints
If you believe your request was not handled properly, you may lodge a complaint with the Brazilian National Data Protection Authority (ANPD), with consumer protection bodies where applicable, or take the matter to court. Exercising your rights will not lead to any unfavourable treatment by Skills IT.
7. Languages
The English and Spanish versions are translations of the Portuguese version, which prevails in case of divergence. If another data protection law also applies to you, the rights it guarantees remain preserved.
Source: Law No. 13,709/2018 (LGPD), in particular Articles 18 to 20.