IT Services

IP telephony and IP PBX for your company's communications

Replace an aging analog PBX with an IP telephony solution that runs on the network infrastructure your company already has, with features like call recording, call queues, chat and extensions anywhere.

IP PBX and VoIP
Technology
Extensions anywhere
Mobility
CRM and email integration
Features
Nationwide coverage
Reach

What's included

A phone system built around how you operate

We supply the equipment, install it, configure it and provide ongoing maintenance for the IP telephony system, with training for your team.

  • Replacing your analog PBX

    We plan the replacement of analog PBX systems reaching the end of their useful life with an IP-based solution.

  • Runs on the network you already have

    IP telephony uses the structured cabling and data network infrastructure already in place.

  • Extension on any device

    Employees take their own extension anywhere: headquarters, a branch, on the road or working from home.

  • Call queues and chat

    Call queues, instant messaging and status customization keep the team's calls organized.

  • CRM and email integration

    The system integrates with the CRM and email tools your company already uses, extending your service capabilities.

  • Voicemail and call recording

    Voicemail, call recording and collaboration tools all live in a single system.

How it works

From assessing your current PBX to running the new system

We plan the move to IP telephony around what your company already has and where it's headed.

  1. Step 01

    Assessing your current PBX

    We evaluate the age and capacity of your analog PBX and the network infrastructure available for the migration.

  2. Step 02

    Design and equipment

    We design the IP telephony or IP PBX solution and supply the equipment the project needs.

  3. Step 03

    Installation and configuration

    We install and configure extensions, call queues, call recording and the system's integrations.

  4. Step 04

    Training and ongoing support

    We train your team on the new features and provide ongoing maintenance and support for the solution.

Time to replace your analog PBX?

Many PBX systems still in use are reaching the end of their useful life, and planning the move to a voice-over-IP technology avoids being left without support when the equipment stops working.

We have experience with IP telephony and IP PBX projects and help plan and manage the replacement of an analog PBX with the new technology, whether that's an immediate or a future concern for your business.

IP communications shrink the distance

With IP telephony, your employees and branch offices communicate from wherever they are, on whatever device is at hand — at the office, on the road or at home.

By using the data network infrastructure your company already has, the IP telephony and IP PBX system gains more flexibility and functionality than analog telephony allowed.

Communication features in a single system

Voicemail, call recording, instant messaging and collaboration tools all come together in one easy-to-use system for the whole team.

Every employee takes their own extension to any device, whether they're at the office, traveling or working remotely.

Frequently asked questions

Common questions about IP telephony and IP PBX

What companies ask before migrating. If your question isn't here, talk to a consultant.

Related services

Other IT services that complete IP telephony

  • IT consulting

    Understand what is falling short and where to invest first.

    Learn more
  • Cloud solutions

    We plan where your files and systems will run and handle setup.

    Learn more
  • Cybersecurity solutions

    We identify risks and put protection in place for equipment, data and access.

    Learn more

Next step

Ready to modernize your company's telephony?

Tell us about your PBX today. A consultant reviews the scenario and proposes the most suitable IP telephony project.