Mission
Look after infrastructure and resolve IT problems so our clients can work with greater peace of mind.
About us
IT management, support and projects for businesses.
Skills IT can be your IT team, support your existing team or deliver a specific project. We look after employees, equipment, networks, access and data within the agreed service.
- Preventive and proactive
- Approach
- Nationwide
- Coverage
- Remote and on-site
- Support
- Monthly fee for agreed scope
- Predictability
The company
Looking after IT means helping people work.
A broken computer delays a delivery. An unreliable network interrupts service. We start by understanding how these problems affect your business.
With monthly management, we take on or share day-to-day care of computers, servers, networks and employee support. We agree who approves changes, who carries them out and how your company follows the work.
Inventory tools are included in the plan. Monitoring, protection and backup follow the proposal: our team sets up and configures the agreed tools, reviews alerts and acts when attention is needed.
You can also hire us for a specific need. Consulting helps you assess investments and priorities; network, server and migration projects have an agreed scope, execution plan and handover.
Managed IT services providerMSP
Mission and vision
What drives us and where we are heading.
Vision
Be the IT team clients trust for clear support and daily care for their business.
Our values
Six sides, six values.
The hexagon in our mark is not decoration: each of its six sides is a value that guides the work every day.
- 01
Reliability
Ongoing care for the stability of equipment and systems.
- 02
Agility
Understand the impact of each request and organize support around agreed priorities and hours.
- 03
Innovation
New technologies adopted with judgment and continuous service improvement, above all in the cloud.
- 04
Security
Configure access and protection, review alerts and guide data care within the agreed environment.
- 05
Operational efficiency
Investigate recurring problems and assess resources and costs before recommending changes.
- 06
Client partnership
Agree responsibilities, document the work and support the decisions of those who know the business.
These values guide support, work records and conversations about what needs to improve.
Our new brand
A new identity, a new chapter.
Skills IT has grown, and its identity has grown with it. Blue and the hexagon represent the company today.
Why we changed
We updated our identity to reflect Skills IT today: a business providing IT management, support and projects through a technical team that stays close to clients.
What the new brand stands for
Blue and connected hexagons bring technology and connection together. The identity gives our company, services and approach to client support a consistent visual language.
The essence of the new Skills IT
Our mission remains focused on people at work: looking after technology so businesses can operate, make decisions and grow. Support, preventive care and planning put that mission into practice.
Staying close in day-to-day work
You need to know who to ask for help and how to follow the work. We agree channels, responsibilities and coverage, and keep records of requests and decisions that need your input.
Our journey
Our journey
Our history follows our work looking after business IT. These are some milestones in the development of Skills IT and its identity.
2011
The beginning
We began serving our first clients under the América Sistemas brand.
2014
First partnerships
We expanded the technologies we work with and our relationships with IT manufacturers.
2016
Skills IT is born
At the end of 2016 we defined a new market strategy focused on managed services (MSP) and created the Skills IT brand.
2017
Expansion
We extended our reach to Brazil's Central-West, North and Northeast regions.
2024–2026
New visual identity
Hexagons and blue: the brand now reflects who we are today, a modern, connected and close company.
How we work
Support and prevention in the same routine.
We start with inventory and assessment together: identifying assets, users and dependencies, then assessing their condition, risks and priorities. Inventory tools are included in the management plan; you do not need to prepare a technical spreadsheet.
Help through agreed channels
We provide remote support and log requests. When work requires a site visit, we coordinate our team or partners in Brazil according to location and coverage.
- No per-request charge for covered support
- Support hours and visits defined in the proposal
Preventive and proactive
We review equipment and updates to reduce recurring problems.
- Agreed routines and responsibilities
- Fixed monthly fee for contracted coverage
Monitoring tools
Monitoring watches the agreed assets and generates alerts. Our team reviews events and arranges action; continuous monitoring and human support hours are separate conditions.
- Continuous monitoring
- Alerts to guide support
Innovation
Why an infrastructure company built an AI platform.
Skyller is the enterprise AI platform developed by Skills IT — and it came out of a problem of our own. Running IT for many clients meant repeating the same routines by hand (creating users, resetting passwords, checking backups, reading monitoring dashboards, hunting down a client's documentation), with the map of each environment in the heads of whoever had been around longest: every new hire depended on someone explaining it all over again. In Skyller, each client has its own space, with its infrastructure and support scope on record — newcomers find that ready and ask the platform whatever is not written down yet. Skyller has a website of its own; here, the subject is your company's IT.
Technologies we work with
Manufacturers and technologies we work with
We consider your existing environment, compatibility, maintenance and cost, and explain what can be kept and what needs to change.
Next step
Shall we talk about your company's IT?
Tell us whether you need an IT team, support for your internal team or a project. The first conversation helps define the assessment and proposal for your needs.