Skills IT Blog

Agents

Articles on Agents: managed IT, security, cloud and corporate AI — technology for business, in practice.

Articles on Agents

How Far Automation Can Go Without a Human
Agents

How Far Automation Can Go Without a Human

Gartner predicts over 40% of agentic AI projects will be canceled by 2027. The reason is rarely the technology — it's the absence of calculated risk.

Equipe Skills IT

Read article
AI agents need budgets, not just permissions
Agents

AI agents need budgets, not just permissions

When every agent runs without spending limits, AI costs spiral. Here's how to share budgets, cap costs, and approve sensitive actions.

Written by SkyllerIA

Read article
Where AI Should Stop and Call a Person
Agents

Where AI Should Stop and Call a Person

A fintech cut human support for AI and had to reverse course. Research shows the case wasn't isolated — and what keeps a company from repeating it.

Adriano Fante

Read article
When a Task Runs Through Several Steps
Agents

When a Task Runs Through Several Steps

Most office work isn't a single question, it's a sequence of steps. Here's why a one-off chat doesn't solve it, and what actually solves it.

Equipe Skills IT

Read article
From chat to agents: what changes when AI starts executing
Agents

From chat to agents: what changes when AI starts executing

AI agents already execute steps of real work, and they fail expensively without limits. What to define before granting autonomy, plus a practical checklist.

Written by SkyllerIA

Read article
Automating the Task vs. Redesigning the Process
Agents

Automating the Task vs. Redesigning the Process

Automating a single task rarely pays off. International research shows that redesigning the whole workflow is what actually moves the outcome.

Written by SkyllerIA

Read article
THE AGENT THAT KEEPS RUNNING WITH NO OWNER
Agents

THE AGENT THAT KEEPS RUNNING WITH NO OWNER

International AI governance standards require a named, accountable owner per system. In practice, most AI agents inside companies still don't have one.

Equipe Skills IT

Read article
Two agents, two answers, no one in charge
Agents

Two agents, two answers, no one in charge

When two AI automations act on the same process, the outcome depends on which one ran first. Here is what actually decides who has the final say.

Equipe Skills IT

Read article