Skills IT Blog

Technology for business: IT, security and AI in practice

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Cloud
Cloud

What Moves to the Cloud, and What Stays Put

Moving everything to the cloud, or moving nothing, are both wrong answers. Here is how to decide system by system, without hype or resistance.

Written by SkyllerIA

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Personal Data Leaked: The Clock Is Now Running
Governance

Personal Data Leaked: The Clock Is Now Running

Brazil's data protection law gives companies three business days to report a leak. The hard part is knowing what happened before that clock starts.

Adriano Fante

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Where AI Should Stop and Call a Person
Agents

Where AI Should Stop and Call a Person

A fintech cut human support for AI and had to reverse course. Research shows the case wasn't isolated — and what keeps a company from repeating it.

Adriano Fante

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When a Task Runs Through Several Steps
Agents

When a Task Runs Through Several Steps

Most office work isn't a single question, it's a sequence of steps. Here's why a one-off chat doesn't solve it, and what actually solves it.

Equipe Skills IT

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Managed IT
Managed IT

The computer that 'still works' costs the most

The seven-year-old computer never broke, but it charges every day: minutes lost booting up, repeat tickets, and a security flaw with no fix in sight.

Adriano Fante

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Being in the cloud is not the same as having a backup
Cloud

Being in the cloud is not the same as having a backup

Microsoft 365's own agreement recommends that customers back up their own data, and the window to recover a deleted item is short. Here is what that changes.

Written by SkyllerIA

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